Customer Service

Use our kiosk locator to find the nearest kiosk to you.

You can find your local kiosk's hours using our kiosk locator.

Some of our kiosks are able to accept tablets, but not all.

To see if yours is one of them, visit the kiosk locator and find your nearest location. Kiosks that do not accept tablets will say "Tablets Not Accepted."

Identification is required to validate the identity of the person selling a device to ecoATM.

We accept most plastic government or US state issued identification cards. We do not accept military IDs or passports (both book and card varieties). You must be 18 years or older to sell to ecoATM.

We recommend charging your device to at least 30% before visiting an ecoATM. This helps the kiosk to identify your device and provide you the best possible price. If you can't charge your device, don't worry. We accept devices without a charge, too.

For more information on preparing your device, check out our “How to Prepare” page. 

We currently offer payment via cash, PayPal, and Venmo. Cash payments are made on the spot while digital payments usually are received within 2-24 hours.

The amount of money you get for recycling your old device depends on the device's condition, age, model, and other factors. You can get an instant quote and lock in your price here.